At Jucisens, we value your satisfaction and stand behind the quality of our intimate products. If for any reason you are not completely satisfied with your purchase, we offer a straightforward return and refund policy.
Returns:
You may return any unused and unopened product within 30 days of delivery for a full refund or exchange.
To initiate a return, please contact our customer service team with your order details.
The product must be in its original packaging and in a resalable condition for the return to be accepted.
Refunds:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Exchanges:
If you wish to exchange your product for a different item, please reach out to our customer service team for assistance.
Exchanges are subject to product availability.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately for assistance. We will work to resolve the issue promptly.
Note: Please be aware that certain products may not be eligible for return due to hygiene reasons. Our customer service team is available to address any questions or concerns you may have regarding returns and refunds.
At Jucisens, we strive to ensure that your shopping experience is enjoyable and worry-free. Your satisfaction is our priority, and we are here to assist you every step of the way.